I think you put this in the survey thread by mistake.
The short answer to your question is, it depends. Some merchants take longer than others. Some of them don't credit till your item ships (did that happen yet?) But yes, there will be a credit hold, but the pending credit should show up in your account history, but it might be back a page or two. Generally speaking, it will be dated the day of the purchase or the date it shipped.
If nothing shows up as pending after about a week, you can file a trouble ticket. I'd give it about a week from the date it ships just in case.
What is the merchant in question? Someone else might be able to give you better information then.







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