Quote Originally Posted by qzcaroline View Post
Is anyone having a problem with the SSI (.60) not crediting? I have not been credited for my SSI's from 4/7 and 4/9. I just took another one a few minutes ago and am wondering if I am going to be credited for it. Every time I take the SSI I clean out my cookies & make it to the evaluation page. Kind of frustrating to spend all the time on the surveys & not get credited! Then I am not able to do SSIii because I was told to wait until I get my credits from SSI before I do the other. Just wanted to know if anyone else was in the same boat? Thank-you for any and all information. HAve a great day!
Quote Originally Posted by PSL1013 View Post
Mine are crediting ok...if you are getting to the evaluation page where you click on the stars and then submit it, you should be getting the credit, if not there is something on your computer that is blocking cookies or something. Did you get them before and it's all of a sudden not crediting, if that's the case I would check your settings to make sure they haven't been changed. Make sure you have checked to override automatic cookie handling and you accept first and third party cookies, also make sure you have checked to always allow session cookies. Maybe someone else can pop in and offer other suggestions. Sorry you are having problems.
Just to be sure I'm understand you correctly, you clear cookies before you start and not after, right? I'm just trying to verify that you're not clearing cookies too soon and deleting your credit!

What browswer are you using? If it's either Internet Explorer or Firefox, I can look at my settings to help you with yours. If it's something different, maybe someone else can help!

I'm not sure if you do this or not, but after I get to the stars page, I always leave that page up fr a while until it credits. If you leave it in a different tab, it's easy enough to ignore.