Quote Originally Posted by DarcyDog View Post
I just got a new laptop and thought I had everything set up to go, but I'm not able to get any surveys. I get in to complete the demographic info, but on the next step where I'm being routed to the survey it just stays on that survey loading page trying to load. It's not frozen. I can see it's trying to load. I've tried a couple of different surveys and am having the same problem so I'm thinking I don't have something set correctly on my laptop. Anyone have any suggestions?
I sometimes have that problem on my laptop. I also sometimes get into a survey, but then it hangs up and I get a message that the survey is taking longer than expected and I might not be able to continue (or something like that). I found two things - my Flash was not up to date (I had gotten the updates available notice, but hadn't done the updates) and my router sometimes seems to drop the signal, even though my cable modem has all the lights on saying it is connected. I usually reset my router if that happens. Hope this helps!