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Thread: Survey problems or questions etc.

  1. #3101
    Join Date
    Apr 2007
    Posts
    37,658

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    Quote Originally Posted by jtowner View Post
    I think I may know what the problem with MV is, after reading the posts and having the same thing happened to me a couple of time, today I checked the cookies it is making in my browser. They were missing, I always have gottens 4-5 different cookies for MV today I noticed in 2 different browsers I was only getting portalmyview.com and the beginning looks weird. For me I clear cookies and also run the cleaner after each surveys credits. I pay attention to what cookies I have and do not have. Check your cookies and post and see if that is the problem for us, then maybe we can ask someone to check with My view and tell them.

    Jtowner
    That is extremely helping. I just sent an email to SunshineGuy as well as MyView telling them that I want them to try to run us a report from the last 48 hours so we can see why things are not crediting and for them to contact their IT department to see if they made any changes to the system without telling us.
    Tricia
    Sunshine Rewards Owner

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  2. #3102
    Join Date
    Jul 2007
    Location
    Johnstown Pa
    Posts
    2,587

    Default myview

    Thank you Trish for trying to get to the bottom of it, that works for all of us. Way to many people saying the same thing.

    Jtowner
    Jtowner

  3. #3103
    Join Date
    Nov 2011
    Location
    New Jersey
    Posts
    272

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    Quote Originally Posted by kristenrice View Post
    Yeah, I don't think I am going to waste my time on the MV anymore. There's no sense in spending the time to give them my opinion and then not getting credit.
    Ditto. Not bothering with MyView until there's a solution.
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  4. #3104
    Join Date
    Sep 2010
    Posts
    1,336

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    Said it before, I'll say it again...gotta love the customer service here on SR. Thanks for letting us know Trisha.

    So NOT a tech person. I know how to use CCleaner-and I think I know how to clear just cookies-but how do I check cookies to see what's there?
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  5. #3105
    Join Date
    Jul 2007
    Location
    Johnstown Pa
    Posts
    2,587

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    Quote Originally Posted by tjrj1988 View Post
    Said it before, I'll say it again...gotta love the customer service here on SR. Thanks for letting us know Trisha.

    So NOT a tech person. I know how to use CCleaner-and I think I know how to clear just cookies-but how do I check cookies to see what's there?
    Checking and clearing cookies is different in each browser, which do you use? I use Chrome and Firefox mainly.

    Jtowner
    Jtowner

  6. #3106
    Join Date
    Sep 2010
    Posts
    1,336

    Default

    I use IE.
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  7. #3107
    Join Date
    Jul 2007
    Location
    Johnstown Pa
    Posts
    2,587

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    NOT ONE i USE FOR SURVEYS, ITS NOT AS EASY AS OTHERS TO UNDERSTAND COOKIES. i HAVE WINDOWS 7 AND IT MAY BE A LITTLE DIFFERENT, ON RIGHT HAND SIDE AT THE TOP CLICK ON TOOLS. THEN GO TO INTERNET OPTIONS LOOK DOWN TO THE RIGHT IN THE MIDDLE UNDER BROWSING HISTORY. CLICK ON SETTINGS ON FAR RIGHT, IT OPENS ANOTHER BOX CLICK ON VIEW FILES, IN THERE ARE YOUR COOKIES, YOU CAN DELETE THEM FROM THERE, WHICH YOU HAVE TO CLICK ON EACH ONE THEN IT WILL SAY DO YOU WANT TO DELETE THIS COOKIE. OR RUN THE CLEANER IT WILL WIPE THEM ALL OUT FOR YOU THEN YOU CAN GO TO YOUR SITE LOG IN AND FIND THE SURVEY YOU WANT. THIS REQUIRES WORK AND PRACTICE WITH IE, I USE THE OTHERS MUCH EASIER TO CHECK COOKS AND CLEAR THEM. NOT SURE IT THIS WILL MAKE SENSE TO YOU, I HAD TO KEEP LOOKING AT MINE WHILE I AM WRITING THIS. NOW THIS IS WITH WINDOWS 7, I DO THINK IT WAS EASIER IN WINDOWS XP. I DID NOT ASK WHICH SYSTEM YOU USE.

    JTOWNER
    Jtowner

  8. #3108
    Join Date
    May 2010
    Location
    New England
    Posts
    1,490

    Default

    got a SM brainjuicer and at the end was a white screen that said terminated
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  9. #3109
    Join Date
    Mar 2010
    Posts
    4,789

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    Quote Originally Posted by mellymel261 View Post
    got a SM brainjuicer and at the end was a white screen that said terminated
    Same thing happened to me a few days ago. Survey was about gasoline brand. I've never seen "terminated" before.

  10. #3110
    Join Date
    Nov 2011
    Location
    New Jersey
    Posts
    272

    Default

    Quote Originally Posted by mellymel261 View Post
    got a SM brainjuicer and at the end was a white screen that said terminated
    I just got that too. It was about mouthwash.
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