Originally Posted by
SunshineGirl
If you are not getting credit for shopping through us, the chances are good that you will not get credit through another site as well because every one of us uses the exact same tracking networks. For example, if you shop through our Sam's Club link, it goes through Rakuten Network. If you shop through a competitor cash back site, it will also go through Rakuten Network. If there is something that is blocking the transactions at the Rakuten Network level, they will be blocked no matter which site you use. We personally follow up on EVERY missing shopping transaction that is reported (which is not the case for the big cash back sites...they just dump a spreadsheet and it is done by a computer). Sometimes the merchants will give us specific information back (like if the person used a coupon code that wasn't on our site or something like that) but a lot of times they just ignore or reject the requests from us.
I will say that on the whole we only get maybe 10 reports of shopping non-credits a month and of those, Ashleigh is able to get about half the credits. That means that of all of the members we have shopping every day, we only have about 5 unresolved transactions a month.
In the case of evitamins, every one we have had declined has come back as "Conflict: Customer applied non-affiliate coupon". So they are a merchant that takes very seriously the rule that if a cash back site does not have the coupon on their site, you won't get credit if you use it. Some merchants don't care but others don't like people "double dipping" and using coupons that they get from an email but then also trying to get cash back. We always tell our members we don't care if they try to use the coupons with merchants but don't be surprised if they don't get us the cash back.
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