The only thing I can suggest (bc things are crediting properly so it's not your cookies/settings) is to make sure all adobe, active x, your internet browser, windows, etc are all up to date or have the latest updates etc.
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:thanks: for your suggestions, they are truly appreciated. what's really weird is that i took a sm survey earlier, finished it but got the cache-no-cache page so i took the chance and refreshed the page and got the congrats page and got credit for that survey. guess my computer is just being moody. we all have days like that.:rotfl:
I spent over a 1/2 hour working on a survey about the economy and spending habits only to get a screen that said "This survey is closed" and when I clicked the link the page itself closed! :computer::headache:
I was in the middle of taking a survey about mail offers and it went to a timed out page and there was no way to get back in. I notified GF, so we'll see what happens.
i got a DS through nielsen that said i was going to watch a tv show, and it's been loading for about 15 minutes now with no results. guess i'm outta luck on this one.
it's been almost an hour and a half now, and it still hasn't loaded, lol. 40 minutes? yikes, i'm glad it's not working.
I was just curious if anyone else is getting the following error message when trying to complete DS?
Connection: close Cache-Control: no-cache Pragma: no-cache
This message is completely new to me, and yet for some reason I have been running into it a lot lately. Usually right in the middle of a survey.
Anyhow, I was just wondering if anyone else was having this problem, or knew what was causing it?
i get that same messge a lot of times when i do my ds and my sm surveys. to go on to the next page try refreshing the page and see if that helps. when i have done that in the past, sometimes i do get the congrats page, sometimes the survey goes back to the beginning and sometimes i get the you do not qualify page. HTH.:sunshine:
I just finished one about a certain brand of snack bars and it went to the blank white page at the end. And now there are no more surveys available for me...grrr.:computer: This was the first ds I qualified for in days!
just took a ds about shopping at a popular warehouse club, completed it and instead of getting the congrats page i got the cache-no-cache page. refreshed the page and all that came up was a plain blank white page. reported this problem to gf so hopefully they will fix it. here is the link for the white page:http://ups.surveyrouter.com/SurveyTr....aspx?pgtid=14. just thought i would give everyone a heads up about this survey.
I just did a long DS on health care facilities. At the end there was a generic thank you page but it did not go back to the SR congrats page. :(
I should have come to the forum first, because I just had the same problem.
Greenfield does NOT consider it a problem if you get a generic thank you page instead of the SR page. This is intentional on their part. It just means that the company hosting the survey is not sending real time results but rather will send them to Greenfield all in one batch in a couple of weeks. We have to delete out all of the complaints that are about generic thank you pages because Greenfield does not accept them.
Good to know....thanks!:sunshine:
I just started one about specific mother's day gift ideas from my spouse. I thought it was going to be rather interesting because they said right from the start to read the directions carefully because they wanted to get an idea of how people read the directions. Within that paragraph, there was a trick answer to the first question which I found and answered correctly.
A couple of pages later, there were more questions and two sections where I had to give an answer rather than multiple choice. I provided my answers but somehow they didn't get registered because the survey kept telling me to answer those two specific questions. I eventually closed out as I was getting no where.
I am curious to know whether there were many other hidden answers along the way. Something different to keep me on my toes. The little things in life I find exciting. :rotfl:
First survey I actually got into for several days now. Too bad.
Yup, got this same survey this morning. Unfortunately, i didn't read this thread and found out at the end that it was the generic thank you page.
I got this survey after I did the healthcare facilities one. I don't actually recall if there were any other trick questions besides the initial one. I did make sure to reread all the instructions before answering though. I didn't want to be booted out. I did get the SR congrats page at the end. I'm sorry you weren't able to complete it, keep trying.
I was almost done with an auto survey and was finishing up the demographics at the end when the next page did not load. I got the "Internet Explorer cannot display the webpage". Tried refreshing and going back a page to no avail.
I got credit for Friday's DS earlier this morning but not for Sat & Sun....Am I the only one, I did get the congrats page for both with no problems....hopefully it is a GF problem and they will still credit? :confused:
i don't know if this is a technical issue but here goes. got a ds around 10:30 this morning (brain juicer) and i am still working on it. pages are taking forever to load, keep getting error messages so have to refresh the pages constantly and i am only 10% thru the survey. it is about a well known retailer who offers different ideas to make shopping there better and you have to decide whether to buy or sell shares in these ideas. do you think i should give up as it is going on almost 2 hours now or should i stick it out? :confused: HELP. i finally gave up. will try for another ds later.
you are so right so i finally gave up on it. guess i should have reported it to gf but i was so tired i just wanted to get out of it completely. :thanks: for your answers - they are truly appreciated. have a great day.:sunshine2:
weekend credits are coming in already? i completed surveys all three days and got nothing :( that's not good...
I only got credit for Friday and not Sat. or Sun., I hope they come in later in the day.
I got this one this morning too...close it out, it goes nowhere. I was 40 min. into it and only 15% complete when I got an error page that told me to click to reload and refresh my browser....it did nothing after that but a blank white page. I also submitted an error report to GF.
Sat. and Sun just credited.:cooldance:
I just got Sat and Sun DS posted to my account! :clap:
PSL1013-do you still have the url for the brain juicer survey or can i just submit an error report to gf with all the necessary info about the survey without the url?
I had the same thing happen. Every page loaded slowly, but I was doing other stuff at my desk, so didn't worry too much about it. Then got to a page that just wouldn't process. Said an error had occured and it needed to go back to the previous question. After reloading three times I gave up and came over here to see if it was my connnection or the survey that was the problem. :computer:
This is the one that I used that told me to click and refresh my browser.......after doing this, it would not load and I closed it out. I wonder though if it is attached to my ID?
R_stylesheet=brainjuicer.css&path=&clientID=137&juicerID=17886&C_colour=#FFFFFF&MGR_icon=cedricGame.gif&C_fontSize=13&C_fontFamily='Arial', Sans-serif
i got the brainjuicer survey too, and got an error page before it ever got started. i kept clicking the link to restart it, but it didn't work. after about 10 clicks, i closed it out.
on a happier note, all of my weekend surveys credited! :banana: