i can totally feel your pain. have been trying for a few hours to get a sh and when i think it is going to send me to a survey all it does is just tell me that i don't qualify and this goes on about 7 or 8 times until it finally re-routes back to sr. tried getting a mv today and they have no surveys available and haven't had any since friday. oh well, you win some you lose some and some survey days are better than others. hopefully sh and mv will add some surveys as the day goes on and maybe i can at least get one of them. if not, that's okay too. good luck getting your surveys today.