Tricia,

It really would be good if you could get them to clarify what exactly we were doing that was "wrong".

If we truly are multiple people (adults) that is it wrong for more than one of us to do the surveys? At that point do we not want to use different addresses?

As far as doing a survey twice should there system not catch that? I am lucky if I remember to pay the bills and take my medicine. I can't possibly remember what surveys I have taken and what surveys I have not.

This is very upsetting. None of us what to be scolded for doing what we thought was "ok". Its also very upsetting to be scolded and not told exactly why.