oh my. wished i had read this thread earlier.

i placed an order for 3 sets of the 5 tin cocoa sampler, but with 3 of one flavor and 2 of another for each set. rec'd 3 variety samplers w/ the 5 different flavors. called, ok they would reship and i could keep the wrong ones.

they reshipped, but reshipped incorrectly. got another 3 wrong flavors. called and they would reship. i told them i would be glad to send back the wrong ones. no they said, just keep them. i have 12 cans of cocoa that i did not want!!!

meanwhile during all this i place an order for 2 sets of 4 mugs. extremely surprised with the promotional discount they gave me. a total of 8 mugs that should have been over $100, was a total of $28.

well i got a call the other night. mugs no longer available. do i want the $ put on my account, or credited to my credit card. i chose my credit card.

funny, i went to their website the next day. yep! those mugs were still available!!!

i really like their coffee, but i think i am over this!

laura