View Full Version : Daily Survey Technical Issues Thread
jnorth1007
12-10-2008, 09:53 AM
I have closed the old DS thread because we want to start out fresh and new and it is difficult to find good information in the old one.
Here are the rules for the new one:
1. Only post about technical issues involving specific surveys. i.e. I took a survey on TV's and it gets hung up in the middle.
2. Do not post about issues with having surveys available to you
3. Do not post asking about credits for surveys sometimes they don't come until late afternoon so please have patience. If something happens and they won't credit for the day Tricia will post a general forum announcement to the fact.
4. SR can not do anything about the number of surveys available so if you can not get a survey keep trying throughout the day the often load new surveys but please don't use this thread to let us know about it since we can not do anything to help with that. If there is a general issue with people not getting surveys Tricia will know because it will reflect in lower survey credits coming through.
5. Please remember to use the Report a Survey Problem Link at the bottom of the survey PAGE for Surveys that give you issues. Greenfield does not read this thread and will not know if there is a problem unless YOU report it through that link.
I appreciate you guys following these rules and helping us keep this thread as it was meant to be, a place to find out about surveys that are technically flawed so that we can avoid them or see that it wasn't just our computer causing the issue.
Good luck on your surveys guys and have a great day! :sunshine:
jnorth1007
12-10-2008, 10:02 AM
Here is the information from the top of the other thread so that everyone can read and be refreshed on the rules of taking surveys:
As requested I am add this information for those who have survey questions about the general idea of taking surveys. Thanks to faithhope for compiling it.
Credits Monday through Thursday Surveys will USUALLY credit the next day. Friday, Saturday, and Sunday Surveys usually credit on Monday. Greenfield has normal working hours (ie Monday - Friday 8am to 5pm) and will take off on holidays which can delay survey credits. These credits normally come in by 9:30 AM EST but if Greenfield is behind it maybe closer to 12PM EST. Please do not panic if your surveys do not credit by 9:30AM. Sometimes they do not come in until late afternoon. It is not an issue unless it has become midnight and they still haven't credited. Tricia will post a general forum announcement if surveys will not credit for the day. If she hasn't posted then you can still expect them to credit at some point that day.
You can complete one survey a day, so if you get a "sorry you don't qualify for this survey" message, try again, keep trying until you get to complete a survey.
If you complete a survey, do not try to take another one as Greenfield has started tracking people who take multiple surveys in a day and will start banning you from their surveys. Sometimes survey credits get stuck and you may get 2 survey credits in one day. This is ok. It is when it happens regularly that you will run the risk of getting shut out.
If you get a connecting to partner site message during a survey.. go ahead, greenfield has many partner sites that pay for surveys via SR
If you get a no more surveys available for you message, go back through SR and try again... they add surveys at all times, so keep trying even a minute later. Please note that surveys are loaded during GF's operating hours - not after hours, not on weekends, not on holidays. If you get this message repeatedly during the day then chances are there really are no more surveys for your demographics. This is ok. Do not panic, you are not banned. Just take a day off and try again tomorrow.
Unfortunately, using another email address or changing demographics (ie having another member of your household try to qualify) is no longer permitted and can result in bannation from GF and potentially SR. Ground rules are being developed on surveys and will be posted when finalized. Until then, please only use 1 email address per account and 1 set of demographics. Thanks!
There is NOT a strict 24 hour time limit (it used to be so... but not anymore). so go ahead and try before your 24 hour time if you need to for any reason... you will either be allowed to take another survey or you will get the exceeded limit message. Sorry, I really don't know what the new rules are. Some people get stuck in 24 hour loops while others do not. Just try to keep track and don't panic if you are having issues. You may just be in a loop.
Please do not submit TT to Sunshine Rewards for survey credits. SR is not able dispute credits. SR has instituted the new link on the bottom of the survey page if you run across any surveys that give you error messages. Posting about issues here will NOT get them resolved by Greenfield
We really do try our best but we are basically at the mercy of Greenfield. Most members do get credit for surveys about 95% of the time when we look at the overall number of survey credits in a month. And you do not always have to get taken back to the SR page to get credit. I keep posting this but I am not sure how else to get the message to everyone. Sometimes someone besides GF hosts the survey. In that case, you do NOT get taken back to SR at the end. And you do NOT get your credit the next day. But within a couple of weeks, you will all of a sudden get an extra credit in the day.
A lot of people will post things like "Somehow I got two credits for yesterday but I only took one survey. What's up with that?" It's because the delayed credit was imported by GF.
It doesn't ALWAYS happen that way, but it does happen every month. So sometimes it works out but just takes a bit.
mollyeilis
12-10-2008, 03:12 PM
questions:
"Report a Survey Problem Link at the bottom of the survey thread"...do you mean at the bottom of the survey page? Not thread?
"If you complete a survey, do not try to take another one as Greenfield"...I think a big huge wonderful fabulous HELP would be to *define* "complete a survey".
Does it mean "I got to the SR "congratulations you have completed the survey" page (or whatever it says, LOL, I've been away so haven't completed one and can't remember the exact wording), or does it mean ANY "you have completed the survey" page? I think that was one of the most-asked questions in the old thread!
And...this is for Greenfield since I guess they are running the error reporting page? The wording above the boxes says that it's for surveys that didn't take you to the SR page. But then they ask for errors and error messages. Is it OK if it wasn't a problem that resulted in not getting to the SR congrats page? Is it OK if there wasn't an actual error message?
The wording is just confusing, and I know that I have been stopped in my tracks from reporting surveys before, b/c I didn't have an error message, or the problem I had happened well before expecting to get back to SR.
Thanks!
jnorth1007
12-10-2008, 04:29 PM
My responses are in red:
questions:
"Report a Survey Problem Link at the bottom of the survey thread"...do you mean at the bottom of the survey page? Not thread?
Yes. I just copied and pasted that part so I would say yes if you need to report an issue use the link on the Daily Survey page so that it goes to GF
"If you complete a survey, do not try to take another one as Greenfield"...I think a big huge wonderful fabulous HELP would be to *define* "complete a survey".
Does it mean "I got to the SR "congratulations you have completed the survey" page (or whatever it says, LOL, I've been away so haven't completed one and can't remember the exact wording), or does it mean ANY "you have completed the survey" page? I think that was one of the most-asked questions in the old thread!
Well here is the thing. We can leave it to your discretion to decide if you have completed the survey or not. OR we can say that any time you get a completed message whether from the survey company or us you have to stop. I think the discretion is probably better since most people will know if they completed it for credit or not.
And...this is for Greenfield since I guess they are running the error reporting page? The wording above the boxes says that it's for surveys that didn't take you to the SR page. But then they ask for errors and error messages. Is it OK if it wasn't a problem that resulted in not getting to the SR congrats page? Is it OK if there wasn't an actual error message?
The wording is just confusing, and I know that I have been stopped in my tracks from reporting surveys before, b/c I didn't have an error message, or the problem I had happened well before expecting to get back to SR.
If you have a technical issue with a survey then report it. Now, this doesn't mean that you get a message that says you didn't qualify after taking the survey for 20 minutes. That isn't technical that means they thought you went too fast. If the survey hangs up or gives you any other technical issues then report it to GF so they can pull the surveys that aren't working.
I think for the most part if people use prudent judgement we won't have survey issues. Don't do anything you think might be considered fraud by SR or GF. If you have to ask you probably shouldn't be doing it. Don't use the thread to complain. Use it as a tool to let your fellow members when there are TECHNICAL issues with a survey. Not just " I didn't like that one" If you think you will get credit for it...it didn't have a technical issue. We are really trying to make the forums a place to gain useful information while also enjoying some fun, games and chit chat with others. When every thread becomes a complaint, people skip all of the threads and no one gains useful information or has fun.
Thanks!
iluvamystery89
12-11-2008, 01:00 AM
i can't get the surveys to load...i get the firefox "problem loading page" page.
juliokirkland
12-11-2008, 01:45 AM
Same here. i get "Internet Explorer cannot display the webpage". The web address trying to load is http://gozing.directtrack.com/z/3010/CD1989/11197. Not sure if i can post that or not. If not, please delete.
EDIT: oops, i think i'm violating rule #2, please delete my post as all i'm getting is Sorry, but the system has encountered an internal error and cannot go on with the interview at this stage.
Please check back later.
jnorth1007
12-11-2008, 09:00 AM
I just checked and the surveys page is loading fine for me. I don't know if it was isolated to last night and they have fixed it.
m 'n c
12-11-2008, 10:13 AM
I had an issue late last night so that must have been the issue Janet. Probably site maintenance after hours that is now fixed.
Love2Shop
12-11-2008, 01:00 PM
I have been trying most of the morning to get a survey with no luck. Twice I have been in a survey and got an error message- We're sorry, but the survey you are trying to access is currently unavailable.
Please try again later.
The first was about soda, the second was about cream cheese.
lanny76
12-11-2008, 03:34 PM
So - is it OK to say that I keep suddenly getting 'internet explorer cannot display page' when i go to try for a survey - because otherwise my internet is connecting. If not please delete. - seems that some others have had this problem.
jnorth1007
12-13-2008, 11:16 AM
I don't want you guys to think I am just randomly deleting posts in this thread so I will let you know what my criteria is for keeping a post as opposed to deleting it.
It basically comes down to the difference between qualifying issues and technical issues. GF won't do anything about qualifying issues. If you take a survey and it gets to the end and tells you that you don't qualify it is part of the survey and while it sucks it is not technical. The survey did what it was created to do. If you get any kind of 'you don't qualify' message it is not considered technical and we can't report it to GF so you wouldn't post about it here.
If you are taking a survey and it freezes or it gives you an error page or it closes out or anything else that doesn't give you a competion message or a you dont qualify message it is considered technical. These would be issues that would make a survey impossible to take. We need to report these to GF so that they can pull the survey or fix the technical issue. These should be reported on the GF report link and also you can put it on this thread so that other people can see there is a technical issue with that survey.
We also can't have posts in this thread about qualifying for surveys. If you aren't getting any options it means GF doesn't have anything for you to take but you can keep trying back to get one because they often load new surveys.
I hope this clears it up some so you guys won't feel so wierd or unsure if what you are posting is ok or not. I appreciate you guys trying to keep this thread to technical issues. It will help us to get those broken surveys taken care of quicker because we don't have to fish for them in a thread full of other things. Thanks! :sunshine:
mollyeilis
12-13-2008, 02:20 PM
Hi Janet, thanks for the explanation!
Is there a place to mention problems with OTX, like where at the very end you get the message "sorry we have experienced an unexpected technical error, thank you for taking the time to share your thoughts with us"??
Also, remember how the OTX was, and might still since there are people with b'days to the end of the year, needing us to put the age we *would* be this year? Without people reporting that, no one would have known that, and people with birthdays after Jan 1 wouldn't have gotten any OTX surveys this year. What if something like that is happening (with Greenfield or OTX), but it *seems* to be just a qualifying thing and it requires multiple people reporting exactly what happened when they were disqualified? How will you find out about it?
jnorth1007
12-13-2008, 02:56 PM
If for some reason you find an odd thing like that we would be ok with you reporting that here. However, we can't let it turn in to a thread full of I didnt qualify posts. I don't really remember how we found out about that but it seems that it was because OTX told us we were lying when we entered our age. If something happens and they are telling you that have lied about something you know is truthful it would be fine to report that. Simply getting a message that says that you don't qualify would not be reported though. Thanks.
m 'n c
12-13-2008, 03:50 PM
Actually the only surveys where Tricia can report any type of problem are those that are through Greenfield which is why technically SM surveys can be reported even if you go through the SM link.
OTX is run through a third party and Tricia has tried to get into contact with that 3rd party and OTX before and has gotten no response so it is kind of pointless to discuss OTX issues. So in a nutshell that is why this thread is for GF issues and there isn't anything for OTX issues.
lanny76
12-13-2008, 04:25 PM
Actually the only surveys where Tricia can report any type of problem are those that are through Greenfield which is why technically SM surveys can be reported even if you go through the SM link.
OTX is run through a third party and Tricia has tried to get into contact with that 3rd party and OTX before and has gotten no response so it is kind of pointless to discuss OTX issues. So in a nutshell that is why this thread is for GF issues and there isn't anything for OTX issues.
not meaning to drag this thread off topic, but just adding a bit on the OTX issue - I have tried directly contacting them myself thru email/tech support and no response there, either. so they aren't very good communicators!
OhMari
12-18-2008, 10:24 AM
I have a technical question.
I just did a survey this morning. When I got the congradulations page, I didn't close the page. I left for about an hour. When I just sat down on the computer, I saw the message, "your time has expired, please take another survey"?
When I clicked on it, it took me back to the survey page options.
I am wondering if I should retake a survey or not worry about it, since I got the congradulations page.
jnorth1007
12-18-2008, 11:13 AM
I would say if you got the congrats page you will be fine. I wouldn't worry about doing another one.
mollyeilis
12-18-2008, 02:21 PM
I agree. That page seems to be the same "timed" page as is the list of options, and if you leave it there, it will time out.
mmm611
12-18-2008, 06:25 PM
I have a technical question.
I just did a survey this morning. When I got the congradulations page, I didn't close the page. I left for about an hour. When I just sat down on the computer, I saw the message, "your time has expired, please take another survey"?
When I clicked on it, it took me back to the survey page options.
I am wondering if I should retake a survey or not worry about it, since I got the congradulations page.
I have a tendency to have that happen a lot and I would say at least 9 times out of 10, it credits.
MamaO
12-18-2008, 11:05 PM
I got a survey today about junk mail and spam. I answered quite a few questions for about 5-10 minutes until it finally told me I didn't qualify to complete the survey. But I was routed back to the 'congratulations' page.
Has this happened to anyone else, and did you get credit?
marcymajor
12-21-2008, 03:43 AM
just tried to do my ds for the day and this is what i got when the survey tried to load: This questionnaire is empty! Add questions first. here is the url for this particular survey - http://www.globaltestmarket.com/survey/s.phtml?sn=129103&lang=E&secid=735e58&s=3&GID=102464_2600_UZLTMPKM_98_p70598434_10_3_.
PSL1013
12-21-2008, 09:14 AM
I think GF is having a bit of trouble this morning, I just tried a DS too and it was loading really, really slow and finally it came to a page that said...sorry, you have already taken this survey, huh? It was going to be about movies. :(
Iteach
12-21-2008, 10:22 AM
I think GF is having a bit of trouble this morning, I just tried a DS too and it was loading really, really slow and finally it came to a page that said...sorry, you have already taken this survey, huh? It was going to be about movies. :(
I got that one as well and it also loaded very slowly for me.
MamaO
12-21-2008, 01:54 PM
I think GF is having a bit of trouble this morning, I just tried a DS too and it was loading really, really slow and finally it came to a page that said...sorry, you have already taken this survey, huh? It was going to be about movies. :(
The exact same thing happened to me with this survey.
slkardos
12-22-2008, 10:09 AM
I juts did the voices of america survey and it did not re-direct me to Sunshien Rewards when I finished. Will I still receive credit? I have the email from Voices of America to prove that I registered with their survey.
OhMari
12-22-2008, 11:24 AM
I juts did the voices of america survey and it did not re-direct me to Sunshien Rewards when I finished. Will I still receive credit? I have the email from Voices of America to prove that I registered with their survey.
You may or may not. Sometimes they post later in the month. This is when we see 2 credits in one day and some members wonder were they came from.
Iteach
12-22-2008, 10:17 PM
I just completed my DS and got the SR congrats page, but then it said "click to log into SR". I know I was logged in when I was trying for a survey and don't know how I would have gotten logged out during the survey. I have never had this happen. Do you think my survey will credit and is there something I might have done during the survey to get logged out of SR? TIA
marcymajor
12-23-2008, 04:25 AM
if you were logged in when you started the survey you should hopefully get credit for it as the ds tracks by your id. i have a question - i had options this morning that i qualified for, started 3 surveys and after about getting halfway thru them and hitting continue i get the page that says i don't qualify for any surveys. how can you qualify for a survey, start one and then be told you don't qualify when you know you do?:confused:
lanny76
12-23-2008, 09:58 AM
this has happened to me too, marcy, I think it is something to do with quality control sometimes - somehow they decide you were doing the survey too fast or something, so they kick you out :( It's frustrating, yes, but it just seems to happen sometimes even when you think aren't doing anything wrong.
faithhope
12-23-2008, 12:12 PM
I've gotten two surveys that go through the qualifying questions, and then pop open a ton of windows to download videos... and then when I click next (not done too fast - I let all the videos finish downloading) it tells me no surveys...
Something is broken on this one.
Mod Note: There have been 7 other reports of the same thing so if you see this survey back out and report it to Greenfield. No need to report it in this thread again since we have a heads up now on it.
marcymajor
12-27-2008, 01:36 PM
just got my ds for today on athelet's foot products, completed the whole thing and after answering the last question a page came up saying i did not qualify (after they got all my answers). just thought i would give everyone the heads up about this just in case someone else gets this survey.
sabrina90744
12-27-2008, 02:13 PM
just got my ds for today on athelet's foot products, completed the whole thing and after answering the last question a page came up saying i did not qualify (after they got all my answers). just thought i would give everyone the heads up about this just in case someone else gets this survey.
I got this same one but it worked for me
marcymajor
12-27-2008, 02:30 PM
i'm glad that it worked for you. was the last question they asked you was about having a tivo and when i answered no that's when it said i did not qualify. kind of an odd question to disqualify me from a survey - don't you think?:confused:
jnorth1007
12-27-2008, 02:32 PM
They could have disqualified you because they thought you went to fast or because one of your answers didn't match up. I wouldn't worry about it. Now we know it wasn't a technical issue with the survey so we need to move on and not keep discussing a qualifying issue we have no control over in the technical thread for surveys that are broken. Thanks!
I juts did the voices of america survey and it did not re-direct me to Sunshien Rewards when I finished. Will I still receive credit? I have the email from Voices of America to prove that I registered with their survey.
I got this one too. Just beware that it will not bring you back to SR. I can only hope that it may credit next month, but I won't hold my breath.
m 'n c
12-31-2008, 12:01 AM
Heads up. I was in the middle of a famous Chicken place survey and I got to a screen where I selected words that appealed and did not appeal to me and the survey stopped advancing on me. I did report it through the survey link but if you see this survey be warned it might not work for you.
juliokirkland
12-31-2008, 02:09 AM
Yup, got into that same survey and got stuck in the same place. I reported it to Greenfield. I was able to get into another survey afterwards. I should have read this thread earlier. I tried 4 times to get pass that page by clicking the back arrow. Wasted about 4 minutes before I reported it.
marcymajor
12-31-2008, 04:43 AM
i just got it too and also reported the problem to gf. off to try and get another one. wish me luck.
jl8595
12-31-2008, 08:02 AM
Yup - just got snagged by the chicken one too. Reported it as well.
Now that this thread is back on topic, I need to get back into the habit of checking this thread before doing my daily surveys. :sunshine:
sarah4770
12-31-2008, 08:59 AM
Got the chicken survey this am , froze for me as well.
memanana
12-31-2008, 09:31 AM
I got this survey last night and it worked fine for me. Hope it credits for me being you are all having problems with it.
PSL1013
12-31-2008, 10:03 AM
I got this too and copied the last page that I was on but I don't see any link to click on to report it?
mmm611
12-31-2008, 10:09 AM
If you go to the daily surveys page, below the green box to click on is a link to report problems with a survey. You can use that link to report a problem survey to GF.
bartleby1
12-31-2008, 10:09 AM
Another chicken victim here. Surveys have been such slim pickings and I was so excited when DH said he got one. I actually sat next to him to make sure he was going slow enough because he has a tendency to rush. Then he got stuck on the same page as the rest of you. I know we aren't supposed to complain but it is so frustrating.
jl8595
12-31-2008, 10:10 AM
I got this too and copied the last page that I was on but I don't see any link to click on to report it?
Back on the daily survey page, a bit underneath the big box you click to take your daily survey is a "Click here to report a problem with a survey
" link.
http://www.sunshinerewards.com/dailysurvey.php
PSL1013
12-31-2008, 10:19 AM
Thanks everyone...I was looking for a link that is sometimes found on the survey page itself. Just used the link and reported it....so frustrating, as I haven't been able to get a survey since the 25th and I was also on vacation at the beginning of December, so I was hoping to at least get the $3 bonus....not happening now! :(
jl8595
12-31-2008, 10:25 AM
Thanks everyone...I was looking for a link that is sometimes found on the survey page itself. Just used the link and reported it....so frustrating, as I haven't been able to get a survey since the 25th and I was also on vacation at the beginning of December, so I was hoping to at least get the $3 bonus....not happening now! :(
Oh, gotcha - yeah, I see that on some surveys, but not this particular one. I just reported it through the generic link.
sammielynn
12-31-2008, 12:52 PM
Another frozen chicken here. The OTX survey was also funky. Got to the end and the thank you page would not load so I clicked the 10 second button and no credit.
Iteach
12-31-2008, 02:19 PM
Thanks to everyone who reported the chicken survey problem I think they have fixed it. I just got it for my DS, completed it and got the SR congrats page so hopefully it will work for everyone else who gets it now.
askomsky
01-01-2009, 09:55 AM
I agree with Leslie, they must have fixed the chicken survey bc I just took it for my DS and had no problem getting through to the end.
I'm glad we're back to being able to read through and see which ones are working and which ones aren't. They tried to give me the chicken survey yesterday and I closed out of it bc of reading this thread but then saw Leslie's post and decided to give it a try this morning.
sselig2000
01-01-2009, 03:46 PM
I just tried to take my daily survey, and it keeps giving me an error message on the page where you enter your info. It is telling me that the email address that I entered contains invalid characters. I retyped it several times, and it was correct, but I cant get it to accept it. I will keep trying, but I was wondering if anyone else was having this problem?
rumrunnergirl
01-01-2009, 04:19 PM
Yep, same here on the email issue.
rumrunnergirl
01-01-2009, 04:24 PM
There are a couple of these "chicken" surveys out. One sticks, one doesn't.
catnapfan
01-01-2009, 04:49 PM
I just tried to take my daily survey, and it keeps giving me an error message on the page where you enter your info. It is telling me that the email address that I entered contains invalid characters. I retyped it several times, and it was correct, but I cant get it to accept it. I will keep trying, but I was wondering if anyone else was having this problem?
I'm getting the same thing.
jendon1997
01-01-2009, 04:59 PM
I am also having that problem. I hope it gets resolved. I would hate to start a new month with no survey.
sselig2000
01-01-2009, 08:47 PM
The email error appears to be fixed now. I am able to get past the info page. Just thought that I would let everyone know, so that you can go try for your survey if you haven't yet been able to get in today.
OhMari
01-02-2009, 10:09 AM
I just got one for a "moms panel".
I don't like panels, you never know if you are going to get the credit.
It did not take me back to the congradulations page. It just asked me to go confirm my e-mail address.
MdCaterer
01-02-2009, 02:02 PM
DH tried one about movies where ds age 9 was to answer the questions. It gets to the spot where it is supposed to load a movie advertisement but it will not load.
gpp2001
01-02-2009, 02:12 PM
DH tried one about movies where ds age 9 was to answer the questions. It gets to the spot where it is supposed to load a movie advertisement but it will not load.
I had the same problem - twice - once for me to take the survey and then once for DD!!
I'm thinking I might not make the big bonus this month!! Not a great way to start off the year but I know it's a holiday weekend so I will keep trying and maybe qualify for one.
mollyeilis
01-02-2009, 03:27 PM
Forgot to mention this yesterday. I did report it through the link, so it might be fixed by now. It also might have been due to using Safari, when I normally use Firefox (and of course they say to use IE but I have a Mac and IE for Macs isn't very functional).
It was a car survey, very typical car survey. But quite a lot of the way into it, I couldn't go further, because the choices didn't show up. No choices, can't make choices, can't go further. :(
Anyway, I did report it, but just in case anyone else came across it while it's still broken (if it's broken and not just a browser or computer issue of mine, which I did seem to be having yesterday before I updated my computer :rolleyes: ), I wanted to let you know you're not alone (though I hope I am alone and that it's fixed or not broken, because it took away my will to do surveys yesterday when it happened!). :cool:
iluvamystery89
01-02-2009, 04:48 PM
i did the movie survey with DD, and everything loaded fine, and we got the congrats page :banana: maybe it's fixed now?
MdCaterer
01-02-2009, 11:00 PM
No it s really strange because DH got another movie one for him just a little while ago and it hung up in the exact same spot with the same error message. Not sure what the deal was!
jnorth1007
01-03-2009, 09:05 PM
Just a reminder that this thread is only for technical issues. This means you start a survey and can't complete because of a error message of some sort or the survey freezes up.
Failure to qualify is NEVER considered a technical issue no matter how much we want to believe there must be something wrong with the system the fact is sometimes we just dont qualify for a survey.
Please keep this thread open to just technical issues. Thanks!
OhMari
01-03-2009, 10:09 PM
I just spent 30 minutes on a car commercial survey.
It shows a commercial for a split second and asks what car commercial it is for. You can barely see the advertising.
It did at leas 6 of these, and then it went to a print ad for a car.
Then it went back to these video's.
There is something wrong with this survey. I reported it to Phoenix that the video's were only showing a split second. I got the response back that You didn't qualify this time, sorry.
I got this survey last week and it did the same thing.
marcymajor
01-04-2009, 07:56 AM
finally get a ds on high cholesterol meds and halfway thru it i get this message:
You are missing information in the URL. Please verify the URL is correct.
needless to say i could not continue the survey. i did report this to gf so hopefully they will fix it.
lanny76
01-06-2009, 04:55 PM
:computer: aarrgghh! Finally get a survey, automotive ads, and now, after working on it slowly so not to get kicked out, it comes to a page that says the page I am trying to view is under construction or not available on the server. The 1st survey I have really had a chance for in days & it has to have a tech problem!:headache:
askomsky
01-06-2009, 08:29 PM
Beware DH just got burned on a SM survey (I tried to post it there too but realized that thread was closed) for alcholic beverages. Since it could appear in a DS also thought I would give a heads up. Half way through he was to evaluate ads and the screen was completely blank. Nothing to click on, tab onto to hit enter and refresh did nothing to help either.
sabrina90744
01-06-2009, 10:58 PM
Beware of the pain reliever one, even after getting the congratulations you have qualified for a survey and spending 35 minutes on said survey I got a message we are sorry you didnt qualify after a question if I have tivo or not...
faithhope
01-07-2009, 10:44 AM
got one on alcohol... it kept cycling me between two pages... I had to just quit it.
spring
01-07-2009, 04:34 PM
Beware DH just got burned on a SM survey (I tried to post it there too but realized that thread was closed) for alcholic beverages. Since it could appear in a DS also thought I would give a heads up. Half way through he was to evaluate ads and the screen was completely blank. Nothing to click on, tab onto to hit enter and refresh did nothing to help either.
Got that one yesterday as a daily survey with the same results. I did send a report out to greenfield. Hope it gets fixed.
loretta32965
01-08-2009, 08:25 AM
I'm still not getting any options for GF surveys, just the button that says "start survey".
MdCaterer
01-10-2009, 08:40 PM
Has anyone else gotten the one for kids about movies? Everytime it goes to show the commercial it gets an error an freezes. First it did it as an adult survey then DH got out of it and tried a new one, this time it asked for a child's opinion and then froze again in the exact same spot. He says it's one he got a week or so ago that did the same thing. He sent an email to both greenfield and PSB but got no reply.
jtowner
01-10-2009, 11:04 PM
I did that shat survey in firefox, and it did not freeze up on me. I am sorry that has happened to you. I also had it before and did it in IE and it was fine. I got congrats page, both times I have done it. What browser do you use, and I also would ask what is your connection to the internet. I have a cable modem.
jtowner
lurkyloo
01-12-2009, 04:08 PM
Just did a VERY general survey on a variety of products/services used in the last 30 days (seemed to have a slight video game bent, though) and was not returned to the SR page.
Watch out! :(
m 'n c
01-12-2009, 08:39 PM
Just a reminder that this thread is only for technical issues. This means you start a survey and can't complete because of a error message of some sort or the survey freezes up.
Failure to qualify is NEVER considered a technical issue no matter how much we want to believe there must be something wrong with the system the fact is sometimes we just don't qualify for a survey. Additionally, crediting issues are not a technical issue with surveys.
Please keep this thread open to just technical issues. Thanks!
Weluvdisny
01-13-2009, 12:45 AM
Just did a VERY general survey on a variety of products/services used in the last 30 days (seemed to have a slight video game bent, though) and was not returned to the SR page.
Watch out! :(
My DH did the same one. I hope we get credit for it. It was so long that my DH doesn't have time to take another one for today.:confused:
athoods
01-13-2009, 03:45 PM
My DH did the same one. I hope we get credit for it. It was so long that my DH doesn't have time to take another one for today.:confused:
teen daughter did the same one and same thing happened.
last page was this address
http://www.greenfieldonline.com/endpages/blank/blank.endsurvQual.asp
bbangel
01-13-2009, 03:56 PM
There is a cell phone survey that seems to get hung up near the end but refreshing the page got it to work, so try that before giving up!
Iteach
01-16-2009, 07:04 PM
I just did a survey, but darn, I can't remember what it was about, but I did the whole thing. The last question was "Did you just participate in a live chat?" When I answered no (because I didn't, I just took a survey) it took me back to the SR you don't qualify page. Maybe someone else got this one and will post what it was about. I went slowly so I don't think that was the issue, but who knows. Just an FYI
sabrina90744
01-19-2009, 02:12 AM
I've been getting red x's in all of the answer fields. I keep getting the same survey over and over. The daily survey main page does not show any sunshine rewards headers or color.
marcymajor
01-19-2009, 06:07 AM
i also had the same problems this morning (red x's and no sunshine headers). also, it took forever for the demo page to load and once in a survey i would get an hourglass that just sat there turning over and over. any ideas as to why this is happening?:confused:
StitchandPooh'smom
01-19-2009, 08:46 AM
i also had the same problems this morning (red x's and no sunshine headers). also, it took forever for the demo page to load and once in a survey i would get an hourglass that just sat there turning over and over. any ideas as to why this is happening?:confused:
I've been getting red x's in all of the answer fields. I keep getting the same survey over and over. The daily survey main page does not show any sunshine rewards headers or color.
You both might try again. I was just able to complete a DS with no issues.
iluvamystery89
01-22-2009, 09:04 AM
every time i try to take a survey and click the start survey button on the options page, this is what i get:
Server Error in '/wix' Application.
An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Data.SqlClient.SqlException: An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SqlException (0x80131904): An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)]
System.Data.ProviderBase.DbConnectionPool.GetConne ction(DbConnection owningObject) +435
System.Data.ProviderBase.DbConnectionFactory.GetCo nnection(DbConnection owningConnection) +82
System.Data.ProviderBase.DbConnectionClosed.OpenCo nnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) +105
System.Data.SqlClient.SqlConnection.Open() +111
Firmglobal.Framework.DataService.RDataAccess.SqlPr ovider.Connect() +64
Firmglobal.Framework.DataService.RDataAccess.SqlPr ovider.FillTable(DataTable table) +27
Firmglobal.Framework.DataService.RDataAccess.DataD ispatcher.Fill(ConnectInfo conn, TableDefinition tableDef, DataTable dataTable) +121
Firmglobal.Confirmit.Core.Common.ConfigurationLoad er.PopulateHierarchy(HierDsConfig ds) +131
Firmglobal.Confirmit.Core.Common.ConfigurationLoad er.ForceConfigurationRefresh(DateTime timestamp) +110
Firmglobal.Confirmit.Core.Common.ConfirmitCfgSetti ngs.CheckLastChanged() +427
Firmglobal.Confirmit.Core.Common.ConfirmitCfgSetti ngs.get_ConfirmData() +40
Firmglobal.Confirmit.SurveyEngine.Runtime.Managers .OfflineSynchronizationManager.GetPath(Boolean isLocatedOnServer) +85
Firmglobal.Confirmit.SurveyEngine.Runtime.Managers .ResourceManager.CheckAndFill() +98
Firmglobal.Confirmit.SurveyEngine.Runtime.Managers .ResourceManager.Fill() +5
wix.Global.Application_BeginRequest(Object sender, EventArgs e) +1313
System.Web.SyncEventExecutionStep.System.Web.HttpA pplication.IExecutionStep.Execute() +92
System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously) +64
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
askomsky
01-22-2009, 09:06 AM
I was half way through a toliet paper survey when it gave me an error and said it couldn't go any further then I got the error message (above) after trying to refresh and couldn't get into one without the error after that.
SunshineGirl
01-22-2009, 09:09 AM
I would wait about an hour because it sounds like GF is having a server error. Better safe than sorry.
marcymajor
01-22-2009, 10:41 AM
Tricia - i actually was able to get a ds early this morning, got the congrats page but with the server problems gf is or was having do you think i will have a crediting problem with this and should i try to take another one? your thoughts and answers would be greatly appreciated. :thanks: and have a great day.:sunshine:
jnorth1007
01-22-2009, 11:12 AM
If you got one this morning with the congrats page don't try to take another one.
marcymajor
01-22-2009, 11:29 AM
:thanks: for answering so quickly and i won't take another one. have a great thursday.:sunshine:
mollyeilis
01-24-2009, 03:04 PM
Anyone else having difficulties with the page just cycling and cycling after checking off the things that apply to you and clicking "start survey"?
Me thinks GF is having some trouble.
sqromano
01-24-2009, 03:42 PM
Anyone else having difficulties with the page just cycling and cycling after checking off the things that apply to you and clicking "start survey"?
Me thinks GF is having some trouble.
I have been having the same trouble. Did get into a couple, but was disquualified. I have things checked off, but then it cycles for a while. I will keep trying.
jnorth1007
01-25-2009, 07:27 PM
Just as an FYI also the reason there is no OTX technical thread is because they don't accept feedback on their surveys so with OTX you pretty much 'get what you get and don't throw a fit' (as my son would say, LOL) I haven't gotten an OTX in literally months so you aren't alone. Just keep trying (in my best Dory voice) Good luck
amarazas
01-26-2009, 08:34 PM
I got through a survey, but then it took me back to Opinion Surveys, which looked like the options I get on the SR survey page, but it's through another company. :confused:
Update: I just did another survey and throughout the survey I saw the "Opinion Survey" logo at the top of my survey I was taking. AND the completed survey did take me back to the Congrats page. :))
mollyeilis
01-26-2009, 10:02 PM
I just went through a survey and got to the Opinion Surveys (link (http://ups.surveyrouter.com/SurveyTrafficUI/STMUI/Page.aspx?c=cd2485&pgtid=19&ptid=18&utcoffset=4)) "portal" that looks like GF too (complete with GF lady video). But I don't know if I actually completed the survey. Might have, might not have. Not going to take a chance, so I'll just stay with "maybe I did".
I don't have cookies or anything on the computer from other sites, etc, I cleared everything this morning.
Odd!
jtowner
01-27-2009, 12:18 PM
I got the whole way through a long survey on travel about 10 minutes ago, on the final page it would not load, then GF I can not get into. Anyone else having issues with getting in to get a survey. I would think its done, but it went so smoothly and of course on the last page it takes a dive. Thanks for any posts.
Jtowner
PSL1013
01-27-2009, 12:24 PM
I got the whole way through a long survey on travel about 10 minutes ago, on the final page it would not load, then GF I can not get into. Anyone else having issues with getting in to get a survey. I would think its done, but it went so smoothly and of course on the last page it takes a dive. Thanks for any posts.
Jtowner
They must be having a problem because the last few times that I've tried, it won't load.
piglet-for-me
01-27-2009, 12:25 PM
They must be having problems because I get an error when I try for one.
catnapfan
01-27-2009, 04:32 PM
They must be having a problem because the last few times that I've tried, it won't load.
I've been having the same problem yesterday and today. I even walked away for 15 minutes hoping surveys were just loading slow and nothing.
wilsonfamily4
01-27-2009, 04:35 PM
I had that problem earlier today but I got a survey and it said congratulations. So hopefully it will credit. Just keep trying guys!
sqromano
01-27-2009, 05:11 PM
I just finshed a survey after having a little trouble earlier. Hopefully it will work for some of you now! :)
m4travels
01-28-2009, 12:04 PM
I haven't been doing surveys for quite some time but we have what I think is a bizarre issue (well, maybe not bizarre, but strange) going on. When I do a GF survey (just had my first one in 3 months!) I have no issues getting into the survey area and starting the survey. Either I qualify or I don't, no real issue there.
There's another person in our office who has been doing SR for almost as long as I have (separate IP addresses on all computers here in the office) and when she goes to start a survey, after clicking the applicable boxes, she's directed to the Greenfield site which then asks her to sign up for the site. This has only been happening to her recently as the last survey she was able to get into was on January 18.
Has anyone else experienced this situation?
SunshineGirl
01-28-2009, 12:06 PM
I haven't been doing surveys for quite some time but we have what I think is a bizarre issue (well, maybe not bizarre, but strange) going on. When I do a GF survey (just had my first one in 3 months!) I have no issues getting into the survey area and starting the survey. Either I qualify or I don't, no real issue there.
There's another person in our office who has been doing SR for almost as long as I have (separate IP addresses on all computers here in the office) and when she goes to start a survey, after clicking the applicable boxes, she's directed to the Greenfield site which then asks her to sign up for the site. This has only been happening to her recently as the last survey she was able to get into was on January 18.
Has anyone else experienced this situation?
I do remember someone having that! I think she had to have her whole computer cleaned. And once she did, she started getting surveys again. I think it was spyware.
I do remember someone having that! I think she had to have her whole computer cleaned. And once she did, she started getting surveys again. I think it was spyware.
Here's the thread http://www.sunshinerewardsforum.com/showthread.php?t=20941&highlight=greenfield+spyware
m4travels
01-28-2009, 12:19 PM
I do remember someone having that! I think she had to have her whole computer cleaned. And once she did, she started getting surveys again. I think it was spyware.
Ewwwwwwwwwwww............ I'm not liking the sound of that! I always joke with her about the situations she gets into with her 'puter. Have to figure out how to keep the boss out of this now.....
LIE!!!!!!!!!!!
m4travels
01-28-2009, 12:24 PM
Here's the thread http://www.sunshinerewardsforum.com/showthread.php?t=20941&highlight=greenfield+spyware
Thanks for this link!
penn19
01-28-2009, 02:13 PM
I just took a survey through Invoke through GF. It sais that it would pay $5 to take the survey. But at the end it doesn't mention payment. I have done Invoke before and normally they pay $30 and it goes into my paypal account. I got the congrats screen and everything which is good, but not sure how the $5 payment will come through.
bbangel
01-28-2009, 03:22 PM
I just took a survey through Invoke through GF. It sais that it would pay $5 to take the survey. But at the end it doesn't mention payment. I have done Invoke before and normally they pay $30 and it goes into my paypal account. I got the congrats screen and everything which is good, but not sure how the $5 payment will come through.
I had one through Invoke and it goes nowhere when I click to submit. Not sure if it counts or not?
Update: The fourth time I tried the final link I got the congrats screen (separate window) so keey trying if that happens to you as it may just be busy or something.
loretta32965
01-28-2009, 05:46 PM
Yes, I did get all kinds of crazy stuff happening with my computer. My address book disappeared, 2 web pages would open at the same time when doing offers, surveys not crediting, being redirected to Greenfield's home page to join their site directly, etc... I took the recovery/restore disks that came with my computer and had to "crash" it and take it all the way back to factory specifications. It's a big pain but it, so far, seems to have gotten rid of the spyware. I went to Best Buy and bought Spy Sweeper with AntiVirus. It was $50.00 but you can set it to do your sweeps overnight and in the morning I just hit the quarantine button and it's gone. It also quarantines spyware as I'm using it and a message will pop up informing me. I'm still updating my computer to where I had it most recently. I did try to download some free removal programs but my mouse blew and I don't know if they would have helped or not. There's a ton of great info. in the thread regarding it. If you decide to go this route, keep in mind that you'll have do manual updates with Microsoft. My computer, after the clean-up, wouldn't recognize my printer software. I had to go to the manufacturer's website and update that as well. It all takes time but seeing the first survey credit after having problems for a month was well worth it! Just make a list of everything you'll have to update (and you'll run into things along the way) and cross it off as you complete it. Hope this helps and Good Luck!
sqromano
01-28-2009, 06:19 PM
Ewwwwwwwwwwww............ I'm not liking the sound of that! I always joke with her about the situations she gets into with her 'puter. Have to figure out how to keep the boss out of this now.....
LIE!!!!!!!!!!!
It happened to me earlier in the month. I got new internet security software (was due anyway), which caught a trojan and adware. Once I cleaned that, I have had no problem.
sqromano
01-28-2009, 06:22 PM
I just took a survey through Invoke through GF. It sais that it would pay $5 to take the survey. But at the end it doesn't mention payment. I have done Invoke before and normally they pay $30 and it goes into my paypal account. I got the congrats screen and everything which is good, but not sure how the $5 payment will come through.
I did that one, too. I got the congrats page, but I don't know that I will worry about the $5 since it didn't seem to show how that would come through!
Weluvdisny
01-28-2009, 11:54 PM
My DH is not very happy with me right now. He was doing a very long DS on video and PC games, he got an IE error message and kicked him out. I asked him, very nicely :D, to try and take another one and he gave me one of those looks :computer:
MdCaterer
01-29-2009, 10:18 AM
I just took a survey through Invoke through GF. It sais that it would pay $5 to take the survey. But at the end it doesn't mention payment. I have done Invoke before and normally they pay $30 and it goes into my paypal account. I got the congrats screen and everything which is good, but not sure how the $5 payment will come through.
DH just got this one. Had to answer a bunch of questions to be approved, had to agree to download an active X control. DId all that then entered the survey only to be told it was already started and he could not enter! How do we get the active x control off our computer???
bbangel
01-29-2009, 12:47 PM
DH just got this one. Had to answer a bunch of questions to be approved, had to agree to download an active X control. DId all that then entered the survey only to be told it was already started and he could not enter! How do we get the active x control off our computer???
You should be able to find it in programs and delete it. Someone else may be able to help with more specific directions.
mollyeilis
01-29-2009, 04:28 PM
DH just got this one. Had to answer a bunch of questions to be approved, had to agree to download an active X control. DId all that then entered the survey only to be told it was already started and he could not enter! How do we get the active x control off our computer???
FYI, a while back Tricia told us that GF doesn't allow surveys to have us download anything. So if that sort of thing is required in the future, don't do it, don't do the survey, and report that survey to GF.
That's what we were told, at least.
Pooh's Pal
01-29-2009, 04:48 PM
Just did a DS and it was a quick one but at the end it took me to a page that said;
VOVICI
Your Survey Has Been Accepted!
Thank you for submitting your survey.
Your responses have been received and recorded by Vovici on behalf of our client.
AND THE BOX BELOW THIS SAYS;
Feedback That Drives Business
You have just completed an online survey powered by Vovici, the leading provider of enterprise feedback, survey software and online communities. With Vovici, you can get the customer data you need, faster and at far less cost than traditional methods.
Want to start collecting your own data? Request a product demo today!
"We no longer have to involve our technical people or HTML programmers to produce a survey. Instead, our marketing team can do it independently, which is a huge advantage in terms of time savings."
Senior Vice President of a
major eCommerce Website
thought this was strange enough to report...NEVER took me back to the SR page either.
marcymajor
01-31-2009, 04:36 AM
just tried to take my ds this morning and this is the message i got:
Server Error in '/wix' Application.
--------------------------------------------------------------------------------
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.
Requested URL: /wix/p84173108.aspx
--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
i think gf is having some problems this morning and i wanted to make everyone aware of them.
marcymajor
02-04-2009, 04:25 AM
i don't know if this is technical or not but here goes, just did my ds about booking travel online and the only question it asked if i plan on researching travel in the next 12 months and when i answered the question a small box came up and said:
You have successfully completed this survey. We appreciate the time and effort you took to provide your valuable feedback.
Thank you
the survey was thru keynote but it did not take me back to sr nor did i get the congrats screen. i did report this to gf so who knows. did i complete it, should i try for another one? any thoughts or suggestions would be greatly appreciated.
loretta32965
02-04-2009, 08:16 AM
I got the same survey with exactly the same results and am wondering if I should try for another. :confused:
mjjmbnmm
02-04-2009, 08:53 AM
me too.
DarcyDog
02-04-2009, 09:01 AM
i don't know if this is technical or not but here goes, just did my ds about booking travel online and the only question it asked if i plan on researching travel in the next 12 months and when i answered the question a small box came up and said:
You have successfully completed this survey. We appreciate the time and effort you took to provide your valuable feedback.
Thank you
the survey was thru keynote but it did not take me back to sr nor did i get the congrats screen. i did report this to gf so who knows. did i complete it, should i try for another one? any thoughts or suggestions would be greatly appreciated.
Got this last night. Since it didn't take me back to to the SR congrats screen, I tried for another, but never qualified for another survey.
lanny76
02-04-2009, 04:20 PM
On the survey page that usually has the green GF image you click on to get to the survey page, the image is not there for me, and when I tried clicking on the space just in case, I get 'Internet Explorer cannot display the page'. Very odd. (there have been times I clicked on the space when the image didn't show up and have gotten thru, just not today :confused:)
PSL1013
02-04-2009, 04:24 PM
On the survey page that usually has the green GF image you click on to get to the survey page, the image is not there for me, and when I tried clicking on the space just in case, I get 'Internet Explorer cannot display the page'. Very odd. (there have been times I clicked on the space when the image didn't show up and have gotten thru, just not today :confused:)
Same thing is happening to me in Firefox.
catnapfan
02-04-2009, 04:25 PM
On the survey page that usually has the green GF image you click on to get to the survey page, the image is not there for me, and when I tried clicking on the space just in case, I get 'Internet Explorer cannot display the page'. Very odd. (there have been times I clicked on the space when the image didn't show up and have gotten thru, just not today :confused:)
I'm getting the exact same thing.
catnapfan
02-04-2009, 04:37 PM
I just tried to get into the super member survey and got the same result. "Internet explorer cannot display this page"
wendyburger
02-04-2009, 04:52 PM
Me too....I was able to get to the survey part earlier (althought didn't qualify) but now can't
lanny76
02-04-2009, 05:01 PM
all right, this is really weird, because I cannot get anything to load in either Firefox or IE - whether it be the GF surveys, OTX, or any of several offers that I clicked on to see if they would work; this is happening in both browsers????
catnapfan
02-04-2009, 05:01 PM
I thought maybe it was a problem on Greenfields end since I can't get into the daily or super member survey but now I get the same thing with OTX also. I guess I'll go try some offers since surveys aren't looking good today. That's the great thing about SR- there's other ways to make money. (Maybe I'll do some shopping while I'm at it too!)
kimntrent
02-04-2009, 05:03 PM
I am having the same thing happen. I am on IE as well. Tried from both home and work and nada.
catnapfan
02-04-2009, 05:05 PM
all right, this is really weird, because I cannot get anything to load in either Firefox or IE - whether it be the GF surveys, OTX, or any of several offers that I clicked on to see if they would work; this is happening in both browsers????
Well there goes my idea of trying a few offers. Guess I'll just try back later.
lanny76
02-04-2009, 05:06 PM
well, at least the shopping links work! :D too bad I don't really need to do any today, unless I can think of something!!
marcymajor
02-04-2009, 05:26 PM
i can't get into otx or a sm survey either. wonder what's up with ie.:confused: at least i was finally able to get my ds earlier b4 all of this happened. anyone have any suggestions?
marcymajor
02-04-2009, 05:58 PM
i just got into my sm survey and managed to complete the whole thing so i guess whatever was ailing ie or gf has been fixed. thought you all should know that it is working now. will try otx later. good luck everybody.:sunshine2:
lanny76
02-04-2009, 06:37 PM
i just got into my sm survey and managed to complete the whole thing so i guess whatever was ailing ie or gf has been fixed. thought you all should know that it is working now. will try otx later. good luck everybody.:sunshine2:
thanks marcy, I was able to get one now, too!
fourfoxesinpa
02-04-2009, 07:54 PM
I've never had this happen so pardon my dumb question. If you do a SM survey and had your cookies cleared but didn't receive credit, can you try again?
Thanks!
marcymajor
02-04-2009, 08:01 PM
i don't see why you couldn't just as long as it did not credit at the top of the hour. HTH.:sunshine:
bbangel
02-04-2009, 08:21 PM
I've never had this happen so pardon my dumb question. If you do a SM survey and had your cookies cleared but didn't receive credit, can you try again?
Thanks!
There is sometimes a delay in getting credit so no I don't think so.
toystoryduo
02-06-2009, 11:41 AM
I was just in the middle of a survey when it closed on me. I got the following error:
In Service
Sorry, but this survey is currently undergoing service and has been temporarily closed.
Please check back later
When we get a message like this, is it safe to assume that we can try again for the daily survey?:confused:
By the way, the survey was about a variety of topics, including gum.
arob414
02-07-2009, 11:18 AM
I think this the correct place to post this.
I have been given a movie survey, several times, this wk. It is a DS thru psb or pbs. At any rate, I am told that it can not be done on IE 8 so I switch over to FireFox and do fine until I get to the movie video that just will not load. I emailed psb, thru the link at the bottom of the page.
deana
02-13-2009, 12:01 PM
This is the third time this has happened to me in the last few weeks... after completing a survey, instead of going back to the SR congrats screen, I get this message
"Connection: close Cache-Control: no-cache Pragma: no-cache"
Todays was for different drinks and foods at a popular coffee place.
marcymajor
02-13-2009, 12:22 PM
i've gotten that message a couple of times on my ds and sm and i hit refresh and i get the congrats page. did you try refreshing the page? it seems to work for me. HTH and i am so sorry that this is happening to you.:sunshine:
deana
02-13-2009, 01:24 PM
No...not sure why I didn't think of that??!! I did get another survey today though..thanks for your input!
marcymajor
02-13-2009, 01:32 PM
you are very welcome. have a great friday and a wonderful weekend.:sunshine2:
tarheelpat
02-16-2009, 11:29 AM
I just finished a survey about a major discount retailer partnering with a well-known computer company to offer technical/repair services and it ended on a white screen. Has anyone had this one and did it end up crediting? I never know whether to try again when this happens.
sqromano
02-16-2009, 11:33 AM
I just finished a survey about a major discount retailer partnering with a well-known computer company to offer technical/repair services and it ended on a white screen. Has anyone had this one and did it end up crediting? I never know whether to try again when this happens.
I just got the same thing and was going to ask! I don't have any options right now, but not sure if it is OK for me to try later! I got the following at the end of the survey:
Your answers have been received and this survey is now completed.
We appreciate you taking the time out of your busy day to share your thoughts and opinions with us. Your input today will directly impact future products and services that everyone will enjoy.
Thanks again!
:confused:
lkturner
02-16-2009, 11:57 AM
I just got the same thing, and as a matter of fact, all 3 surveys I did this weekend ended by not redirecting me back to SR. I hope they credit. :)
Love2Shop
02-16-2009, 12:07 PM
I just got the same thing and was going to ask! I don't have any options right now, but not sure if it is OK for me to try later! I got the following at the end of the survey:
Your answers have been received and this survey is now completed.
We appreciate you taking the time out of your busy day to share your thoughts and opinions with us. Your input today will directly impact future products and services that everyone will enjoy.
Thanks again!
:confused:
I got this too, and I am worried that it won't credit. I haven't had much luck with surveys that don't go back to the SR congrats page. Has anyone gotten credit for one that ended this way?
loretta32965
02-16-2009, 01:48 PM
Count me in as having the same situation as everyone else.
marcymajor
02-16-2009, 01:54 PM
i am so sorry that all of you are having this problem. has anyone reported this problem to gf so that they know about it? sometimes when you report this kind of problem you might get credit for the survey - that all depends on gf. again i am sorry that this is happening to you all. keep smiling.:sunshine:
bbangel
02-16-2009, 01:54 PM
I got that page as well. I think I remember Tricia saying that anytime we get a congrats screen we stop. That those are the credits that show up sometimes as doubles.
StitchandPooh'smom
02-16-2009, 01:54 PM
I just got this one as well. I did notice that the green check mark was in the address bar, so it looks like it might have been received by Greenfield.
I had one this weekend that took me to a blank page (no thank you at all, not just no SR page), but the green check mark was in the status bar. If it credits, I won't try another one today and will hope that this one will credit. If it doesn't, I'm not sure what I'll do today. The credit might come in later, and I don't want it to appear that I am trying to get more than one survey each day, but I need lots of help to make SM this quarter and don't want to miss an opportunity either. I think the official word is to stop if you get a thank you - I'll have to go look that up.
marcymajor
02-16-2009, 02:00 PM
stitch-i got one like that also this weekend - blank page, no thank you page nor did it go back to sr and i did notice the green check mark in the address bar. mine was on a certain movie, was yours?
StitchandPooh'smom
02-16-2009, 02:09 PM
stitch-i got one like that also this weekend - blank page, no thank you page nor did it go back to sr and i did notice the green check mark in the address bar. mine was on a certain movie, was yours?
Yes, it was. I guess I will have to wait until tomorrow to see if it credits since today is a holiday. I will just have to keep fingers crossed that today's credits as well.
tarheelpat
02-16-2009, 02:48 PM
So, do we assume we've completed a survey and try the Super Member survey or not? I'm not having a lot of luck with surveys this month but I have the day off today and can actually spend more time on it. Would really like to be able to get at least a couple today.
lkturner
02-16-2009, 03:18 PM
i am so sorry that all of you are having this problem. has anyone reported this problem to gf so that they know about it? sometimes when you report this kind of problem you might get credit for the survey - that all depends on gf. again i am sorry that this is happening to you all. keep smiling.:sunshine:
Yes, I reported all three that I had this problem with over the weekend. We'll see how it turns out. :)
OhMari
02-16-2009, 08:06 PM
I just finished a survey about a major discount retailer partnering with a well-known computer company to offer technical/repair services and it ended on a white screen. Has anyone had this one and did it end up crediting? I never know whether to try again when this happens.
Yes, I received this one.
Is today considered a civil holiday?
Credits from the weekend haven't posted yet.
SunshineGirl
02-16-2009, 08:37 PM
Yes, I received this one.
Is today considered a civil holiday?
Credits from the weekend haven't posted yet.
Greenfield did not post any credits today, so I haven't seen any since the ones for Thursday.
marcymajor
02-17-2009, 04:19 AM
just tried to do my ds for today and this is the message i got when i started the survey:
Server Error in '/wix' Application.
--------------------------------------------------------------------------------
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.
Requested URL: /wix/p67889758.aspx
--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
the survey was to be about credit cards. did report this to gf.
StitchandPooh'smom
02-17-2009, 10:50 AM
Just wanted to update - I did not get credit for the survey yesterday that did not go back to SR (about a retailer partnering with a computer company to offer services), and I didn't get credit for the survey Saturday that went to a blank page but had a green check mark in the address bar (about a movie). Maybe they will come through later.
lkturner
02-17-2009, 11:24 AM
Just wanted to update - I did not get credit for the survey yesterday that did not go back to SR (about a retailer partnering with a computer company to offer services), and I didn't get credit for the survey Saturday that went to a blank page but had a green check mark in the address bar (about a movie). Maybe they will come through later.
Same survey, No credit for me either. I hate it when that happens. :(
Love2Shop
02-17-2009, 12:14 PM
Just wanted to update - I did not get credit for the survey yesterday that did not go back to SR (about a retailer partnering with a computer company to offer services), and I didn't get credit for the survey Saturday that went to a blank page but had a green check mark in the address bar (about a movie). Maybe they will come through later.
I did not get credit for the retailer/computer company one that I did yesterday either. Hopefully these will come through at a later date.
tarheelpat
02-17-2009, 01:51 PM
No credit for me either on the retailer/computer company survey.
StitchandPooh'smom
02-18-2009, 12:05 PM
I got two survey credits today, although I only did one survey yesterday. Maybe it was the Monday retailer survey. Did anyone else see a double today, and did you do the retailer one on Monday?
sqromano
02-18-2009, 12:21 PM
I got two credits today and had done the retailer one Monday. I figured that was it.
sqromano
02-18-2009, 12:51 PM
Got another one that I am unsure about. It was about organic breakfast cereals and products. I completed the survey, and it registered me for a panel. I completed everything, but was not sent back to the SR page. Instead, was sent to the company's homepage. I had the green check in the URL box. I did send a report to GF, but I am not sure if it will credit. I am glad I got the double credit today!
StitchandPooh'smom
02-18-2009, 01:01 PM
I got stuck on a fiber survey today - the continue button stayed grayed out after I watched a commercial. I reported it under the SR link, but after I copied and pasted the webpage, the survey fixed itself and I was able to continue and get the congrats page.
I'm not sure how to "unreport" a survey, so I wanted to let someone know that I reported it but I was able to finish after the report.
In case anyone else gets stuck, I refreshed and watched the commercial again two more times - it didn't help. When I highlighted the page and copied it, the continue button appeared. It may have just been that the page was extremely slow to load, but the other commercials loaded fine.
lildebbie
02-18-2009, 01:24 PM
I'm hoping somebody can help me figure out why I can't even take a survey. I log in to my account, then click the on the daily opinion survey under the "earn daily" tab. I click on the Greenfield logo that says click here and it takes me to the "tell us about yourself " page, I enter my info, click "start survey" and then all I get is a blank screen. No error message, nothing, just blank. I can't even start to take a survey. I am on a Mac using Safari, and I tried in Firefox too, but the same thing happens. Is there something I need to install/uninstall?? I am not very computer literate so I appreciate any help.
Love2Shop
02-18-2009, 01:25 PM
I got two survey credits today, although I only did one survey yesterday. Maybe it was the Monday retailer survey. Did anyone else see a double today, and did you do the retailer one on Monday?
I did the same one Monday and got the double credit today, too. I'm so glad it credited! :D
tarheelpat
02-18-2009, 01:35 PM
I didn't qualify for a survey yesterday but got credit today. It MUST be the one from Monday since so many people have gotten an extra.
kimntrent
02-18-2009, 03:24 PM
I have one computer at home that won't let me take surveys either. Don't know why but it won't even allow me in. Do you have another computer to try it on?
catnapfan
02-18-2009, 05:23 PM
I'm hoping somebody can help me figure out why I can't even take a survey. I log in to my account, then click the on the daily opinion survey under the "earn daily" tab. I click on the Greenfield logo that says click here and it takes me to the "tell us about yourself " page, I enter my info, click "start survey" and then all I get is a blank screen. No error message, nothing, just blank. I can't even start to take a survey. I am on a Mac using Safari, and I tried in Firefox too, but the same thing happens. Is there something I need to install/uninstall?? I am not very computer literate so I appreciate any help.
This happened to me a few weeks ago. It went on for 3 days until someone posted on here about getting an email from Greenfield saying if there is spyware on your computer you will not be able to get in. I did a thorough cleaning of my computer and have been fine since. Here's the link to that previous post:
http://www.sunshinerewardsforum.com/showthread.php?t=21722
lildebbie
02-20-2009, 11:49 AM
This happened to me a few weeks ago. It went on for 3 days until someone posted on here about getting an email from Greenfield saying if there is spyware on your computer you will not be able to get in. I did a thorough cleaning of my computer and have been fine since. Here's the link to that previous post:
http://www.sunshinerewardsforum.com/showthread.php?t=21722
Thank you for the suggestions. I will try looking into the spyware issue and see if that resolves the problem. I would try on another computer as the kimntrent suggested too, but my husband just had his laptop stolen :(
iluvamystery89
03-01-2009, 10:33 AM
i got a survey on a new animated movie, that gave me a generic thank you page at the end and did not go to the SR congrats page...do i take another survey? anyone have experience with this?
lkturner
03-01-2009, 11:15 AM
I got that one too. I don't think these credit, but I can't be sure.
jtowner
03-01-2009, 11:20 AM
I was just coming to ask this same question, and you have answered it. GF puts this survey on most weekends, I have done it a couple of times, it never goes back to the SR page, and it does not credit, from what I can figure out. No matter how much time you spend of them, it does not work. Maybe tthe SR staff might have some suggestion for this survey. I was not going to waste my time again on it, until I asked here if anyone else had this same issue with this survey. I guess unless they put more in we are out of luck today.
jtowner
StitchandPooh'smom
03-01-2009, 11:29 AM
My DD had the same (or similar) survey this morning - they asked for a child to fill it out, so it might not be the same one. It went back to a white thank you page. I had one that went to a white page a few weeks ago and it never credited. I'll probably try to get one later since I think the one she did won't credit. I did report it as a problem, although I'm not sure it counts as a problem since there was a thank you and GF probably got its info from it.
iluvamystery89
03-01-2009, 11:44 AM
My DD had the same (or similar) survey this morning - they asked for a child to fill it out, so it might not be the same one. It went back to a white thank you page. I had one that went to a white page a few weeks ago and it never credited. I'll probably try to get one later since I think the one she did won't credit. I did report it as a problem, although I'm not sure it counts as a problem since there was a thank you and GF probably got its info from it.
it's probably the same one-DD and i did it (she gave answers, i did the typing, b/c i'm much faster) and we got a generic black & white thank you page at the end. ugh, ok, thanks everyone, i'll try for another one later.
gpp2001
03-01-2009, 11:54 AM
I got the same one - arghhh! DD did one a couple of weeks ago and it didn't credit so I'm sure this one won't credit!
tarheelpat
03-01-2009, 01:46 PM
That survey died even earlier for my son -- the trailer wouldn't load. That's happened a couple times for us recently on movie surveys.
deana
03-01-2009, 04:51 PM
i got a survey on a new animated movie, that gave me a generic thank you page at the end and did not go to the SR congrats page...do i take another survey? anyone have experience with this?
Same thing just happened to me... :cry:
mmm611
03-01-2009, 06:01 PM
http://survey11.greenfieldonline.com/wix/p2990373.aspx
This one just asked me to download a program for them to measure my computer hardware capabilities. I reported it to GF, but figured I would psot here as well.
m 'n c
03-01-2009, 06:19 PM
http://survey11.greenfieldonline.com/wix/p2990373.aspx
This one just asked me to download a program for them to measure my computer hardware capabilities. I reported it to GF, but figured I would psot here as well.
I had one similar this morning (was it gaming related). Since it was from GF and they had uninstall instructions I went ahead and did it and then uninstalled in the end. No major issues from it.
mmm611
03-01-2009, 06:30 PM
Yep, it seemed to be gaming related.
MdCaterer
03-02-2009, 04:13 PM
http://survey11.greenfieldonline.com/wix/p2990373.aspx
This one just asked me to download a program for them to measure my computer hardware capabilities. I reported it to GF, but figured I would psot here as well.
DH got that one as well and just closed out of it. Unfortunately he and DS did the movie one too and finished got the thank you but no SR page but no credit.
sqromano
03-02-2009, 04:33 PM
DH got that one as well and just closed out of it. Unfortunately he and DS did the movie one too and finished got the thank you but no SR page but no credit.
I got this one the other day. I then followed the directions to get rid of the download after i was done. I did get my credit for that this morning in case anyone gets this in the future.
spring
03-03-2009, 06:53 PM
Got a survey on a supplement. Answered lots of questions, watched 2 or 3 commercial clips, then the next commercial wouldn't let me advance after watching the clip. The "next" button wouldn't highlight, no matter what I did, including refreshing, etc.
Weluvdisny
03-03-2009, 11:42 PM
My DH got through the whole survey and it was redirecting to SR and it went to this screen:
We are performing system maintenance to improve your future experiences.
Please check back in 23h : 32m : 50s
Will it still credit? Anyone else? :computer:
Yesterday's OTX survey didn't credit either because apparently I took too long to analyze every page and at the end when I was done, it timed out.:confused: I think I was multitasking and watching the Bachelor at the same time.
amarazas
03-03-2009, 11:50 PM
My DH got through the whole survey and it was redirecting to SR and it went to this screen:
We are performing system maintenance to improve your future experiences.
Please check back in 23h : 32m : 50s
Will it still credit? Anyone else? :computer:
I got the same screen... other than it said that it would restart in about 1 hour 45 minutes.
3dog2kidmom
03-04-2009, 12:05 AM
My DH got through the whole survey and it was redirecting to SR and it went to this screen:
We are performing system maintenance to improve your future experiences.
Please check back in 23h : 32m : 50s
Will it still credit? Anyone else? :computer:
I got this too. I hope so, but think our chances are slim.
iluvamystery89
03-04-2009, 09:10 AM
grrrr! same kid's movie got us again! the preview was different this time so we went ahead and completed it, but got just the black & white generic thank you page again! now, i've got no more options!
toystoryduo
03-04-2009, 10:16 AM
Just tried a survey for a kid's movie. When I clicked on Show Video, it wouldn't load and it shut my browser down! :(
lkturner
03-04-2009, 11:02 AM
Just tried a survey for a kid's movie. When I clicked on Show Video, it wouldn't load and it shut my browser down! :(
Count yourself lucky, because if it had loaded, you would have spent 15 min. answering questions only to get the generic thank you page that doesn't take you back to SR or Credit. :( Happened to me this AM again.
Iteach
03-04-2009, 10:18 PM
Just did a looong survey on health facilities in my area. It was a Greenfield survey and did not take me back to the SR congrats screen, just a GF thank you page. Be aware! :(
KJFAE
03-05-2009, 02:29 PM
I just had a somewhat long one w/ all questions about video games & where played. I thought it was at the end since it asked the demographic questions, then popped up a screen to download something, telling me I will not get credit for the survey until I did it. I didn't do it - closed out of it.
OhMari
03-05-2009, 02:41 PM
Got a survey on a supplement. Answered lots of questions, watched 2 or 3 commercial clips, then the next commercial wouldn't let me advance after watching the clip. The "next" button wouldn't highlight, no matter what I did, including refreshing, etc.
You had to click on the "privacy statement" and then the next button highlighted.
Don't feel bad, I just got burned on my second 2 cent survey this month.:computer:
iluvamystery89
03-05-2009, 02:42 PM
the surveys keep booting me out before they even get started :( i don't even get to put in my age, i just get the first screen that tells me to maximize my browser (it is) and click the arrow, and i'm back to the SR page. third or fourth time today that's happened.
marcymajor
03-05-2009, 03:18 PM
i totally feel your pain and frustration as that happened to me about 3 times this morning until i was finally able to complete one. don't give up - it will get better, i promise.:sunshine:
deana
03-05-2009, 04:19 PM
Just did a looong survey on health facilities in my area. It was a Greenfield survey and did not take me back to the SR congrats screen, just a GF thank you page. Be aware! :(
Me too! :(
wilsonfamily4
03-05-2009, 05:31 PM
I just had a somewhat long one w/ all questions about video games & where played. I thought it was at the end since it asked the demographic questions, then popped up a screen to download something, telling me I will not get credit for the survey until I did it. I didn't do it - closed out of it.
I did that one too. I was sure I was done and then they wanted us to load that gamer thing. I actually tried loading it since they said they would uninstall it for us. Well it started to weird out. I think it was showing me someone elses info and then it said I did not get credit!! I immediatley went and uninstalled it but felt stupid for trying to get credit for that one!!!! GRRRRRRRRRRRr
mollyeilis
03-05-2009, 05:34 PM
I did that one too. I was sure I was done and then they wanted us to load that gamer thing. I actually tried loading it since they said they would uninstall it for us. Well it started to weird out. I think it was showing me someone elses info and then it said I did not get credit!! I immediatley went and uninstalled it but felt stupid for trying to get credit for that one!!!! GRRRRRRRRRRRr
FYI they aren't supposed to have us download anything. So if you get a survey that wants you to download, stop, get the URL and info, and go to the main surveys page on SR and click the Report button. GF doesn't allow their surveys to have downloads.
Love2Shop
03-05-2009, 08:19 PM
FYI they aren't supposed to have us download anything. So if you get a survey that wants you to download, stop, get the URL and info, and go to the main surveys page on SR and click the Report button. GF doesn't allow their surveys to have downloads.
I didn't know that! :confused: I did the same one, downloaded it and completed the survey and it did credit.
kayjo
03-05-2009, 11:17 PM
Watch out for a survey on a cholesterol drug. DH just spent 20 minutes on it and got booted.
SunshineGirl
03-06-2009, 10:37 AM
Some of you have been reporting that you stopped a survey because it wanted you to "download something" but it was not a toolabr of any kind. Rather, it was ActiveX or java or something that your browser needed to be able to view all of the aspects of the survey. This is not the same. The only thing that they should not be asking you to download are toolbars.
StitchandPooh'smom
03-06-2009, 10:42 AM
Some of you have been reporting that you stopped a survey because it wanted you to "download something" but it was not a toolabr of any kind. Rather, it was ActiveX or java or something that your browser needed to be able to view all of the aspects of the survey. This is not the same. The only thing that they should not be asking you to download are toolbars.
Thanks for the clarification. I closed out of the gaming survey because it required a download. I don't think it was Java or Active X, but it was some kind of program to track the survey responses. It wasn't a toolbar, though. I didn't realize that there were some downloads in surveys that were OK to do - I thought like Mollyeilis that there weren't supposed to be any downloads. I'll know better next time, so thanks for letting us know!
askomsky
03-06-2009, 12:56 PM
Thanks for the clarification. I closed out of the gaming survey because it required a download. I don't think it was Java or Active X, but it was some kind of program to track the survey responses. It wasn't a toolbar, though. I didn't realize that there were some downloads in surveys that were OK to do - I thought like Mollyeilis that there weren't supposed to be any downloads. I'll know better next time, so thanks for letting us know!
Just to add most of the computers already have Active X installed or have used it in the past, it's used for a lot of flash players and stuff of the sort. So if it's asking you to install/download it more then likely it's an updated version. Same with the java apps, most of us running newer computers already have something similar just needs updated.
OhMari
03-07-2009, 10:01 PM
I'm done with movie survey's.
My dd usually will do survey's for me on the weekend and my son does too and they get usually hit with a movie survey.
I know I just did one on "The Happiest Place on Earth"s new movie coming out.
I was doing a SM tonite and another movie survey came up.
I know I just did one this week, and after a few questions, it asked me if I done a survey within the last 3 months and I said yes.
It is not worth the time to do one and get eliminated in the end because they do keep track.
After I did that tonite, I got a really fast one on my kids "texting" habits.
They should have asked me about my dh emailing habits on his phone. He is going to kill us. He drove the other nite 15 miles and he typed in an e-mail the whole way. I was so darn mad, I almost thru the phone out the window when he was done. He is suppose to hook his phone up to his computer and download his e-mails, but he don't.
Vent over, carry on.
sqromano
03-08-2009, 11:46 AM
DH just got a short Your Two Cents survey on electronics buying. He got to the end, but got a generic thank you page but was never redirected to SR. There was a password to enter from GF to start. Just wanted to let everyone know in case you get this!
StitchandPooh'smom
03-08-2009, 05:44 PM
I just did a very long survey on headaches through Your Two Cents - I don't know if it will show up as a DS or not. After about a million questions, I got "Click here to submit", then it said Unfortunately, we are experiencing technical difficulties. Please try again after sometime.
Argh! :computer:
marcymajor
03-08-2009, 06:01 PM
i had that happen yesterday when i did my 2 cents survey also. luckily i was able to get another one about an hour later and that one gave me the congrats page and i did get credit for it. totally understand your frustration - just take a deep breath and try again in a little while. i promise it will get better. keep smiling.:sunshine:
saffymom
03-08-2009, 06:33 PM
I just did a very long survey on headaches through Your Two Cents - I don't know if it will show up as a DS or not. After about a million questions, I got "Click here to submit", then it said Unfortunately, we are experiencing technical difficulties. Please try again after sometime.
Argh! :computer:
I'm glad I read this! I'm in the middle of this one right now and it is so long!! I think I'll try another one.
StitchandPooh'smom
03-08-2009, 06:59 PM
I'm glad I read this! I'm in the middle of this one right now and it is so long!! I think I'll try another one.
Happy to help! :sunshine:
marcymajor
03-10-2009, 01:11 PM
i just spent 30 minutes on a yogurt survey, got to the end and was told i did not qualify - went real slow, read and answered every question to the best of my ability and did not qualify. i am livid right now as it took me all day just to get that one.:computer::computer::computer:
askomsky
03-10-2009, 01:13 PM
i just spent 30 minutes on a yogurt survey, got to the end and was told i did not qualify - went real slow, read and answered every question to the best of my ability and did not qualify. i am livid right now as it took me all day just to get that one.:computer::computer::computer:
I got that one this morning and was burned but not by not qualifying, it had an error and wouldn't let me progress. I spent close to 30 mins on it, what really burned me is that it closed the window out before I could report it to GF.
sqromano
03-10-2009, 02:04 PM
I got that one this morning and was burned but not by not qualifying, it had an error and wouldn't let me progress. I spent close to 30 mins on it, what really burned me is that it closed the window out before I could report it to GF.
I got that one too, but I was able to report it to GF before the window closed.
StitchandPooh'smom
03-10-2009, 03:20 PM
Thanks everyone for posting about the yogurt survey. I just got it as a SM survey and closed out of it so I wouldn't get mad at the computer!
catnapfan
03-10-2009, 04:08 PM
I'm not sure if I got the same survey as others are reporting but I just did one on yogurt and cream cheese spreads and completed it just fine. I would hate for people to close out of a survey that could possibly work for them.
memanana
03-10-2009, 04:26 PM
knew I should have looked here first Just did the yogurt one and got kicked out more than half way through said I did not qualifly :computer:
marcymajor
03-12-2009, 04:05 AM
was in the middle of an allergy survey and got this:
The link you provided to this survey is invalid. Please note that due to email formatting restrictions, the link you received may have been broken across two lines. If this is the case, please copy the entire link to the browser's address/location field and try again.
Sorry for the inconvenience!
thought i would give everyone the heads up about this just in case they got it also. it was thru KJT group.
Breeze88
03-12-2009, 09:27 AM
I'm not sure if I got the same survey as others are reporting but I just did one on yogurt and cream cheese spreads and completed it just fine. I would hate for people to close out of a survey that could possibly work for them.
I did the same one, got through the whole thing,and it hasn't credited yet :cry:
MdCaterer
03-12-2009, 09:44 AM
Is it just us? My DH has only been able to qualify for one DS this month. He tried yesterday and kept getting shut out, now today when he tries he gets this message: We?re SorryThank you for your willingness to participate and share your opinion in our online surveys. Unfortunately, we have no new surveys available at this time. We expect to have new surveys added shortly so please feel free to try back tomorrow.
Thank you again for taking the time to provide honest and thoughtful answers to our surveys.
I wouldn't ask but I keep seeing posts about how DS are plentiful and I am just wondering if he did something wrong.
gpp2001
03-12-2009, 10:30 AM
Is it just us? My DH has only been able to qualify for one DS this month. He tried yesterday and kept getting shut out, now today when he tries he gets this message: We?re SorryThank you for your willingness to participate and share your opinion in our online surveys. Unfortunately, we have no new surveys available at this time. We expect to have new surveys added shortly so please feel free to try back tomorrow.
Thank you again for taking the time to provide honest and thoughtful answers to our surveys.
I wouldn't ask but I keep seeing posts about how DS are plentiful and I am just wondering if he did something wrong.
I haven't had a problem getting surveys this month until yesterday! Yesterday I tried several surveys but got booted out of each one I tried. Today - I am getting the same message as you. I will try back later. But it is nice to know that I am not alone!:sunshine:
StitchandPooh'smom
03-12-2009, 10:36 AM
I'm getting the same message as well, although I have had good luck with surveys this month. There just must not be any available right now. Just keep trying! :sunshine:
PSL1013
03-12-2009, 10:44 AM
I've been fairly lucky in getting a DS but this morning I don't even have anything to check off...just my email address is there? :confused:
sqromano
03-12-2009, 11:02 AM
I have the same thing, but I know that GF adds surveys all the time. So I will keep trying. Hope you have luck later!
marcymajor
03-12-2009, 11:05 AM
i just tried to do an otx survey and i got a fatal error. now it is telling me that i have reached my limit for the day. can't get a sm or otx survey today.:computer::computer::computer:
lkturner
03-12-2009, 11:07 AM
Me too...:(
MdCaterer
03-12-2009, 11:55 AM
Thanks for the replies, is good to know it isn't something we did! We will just keep trying :)
saffymom
03-12-2009, 01:22 PM
I've been fairly lucky in getting a DS but this morning I don't even have anything to check off...just my email address is there? :confused:
I'm getting the same thing.:confused: Hopefully they will add some surveys soon!
PSL1013
03-12-2009, 01:29 PM
I'm getting the same thing.:confused: Hopefully they will add some surveys soon!
Even this afternoon there is nothing there except my email address...this is really strange, like it thinks I already took a survey, which I didn't. :confused:
gpp2001
03-12-2009, 02:02 PM
I'm having flashbacks to last year when we were scolded by Greeenfield!
lkturner
03-12-2009, 02:05 PM
I'm having flashbacks to last year when we were scolded by Greeenfield!
I wasn't here then. What do you mean by scolded?
PSL1013
03-12-2009, 02:14 PM
I'm having flashbacks to last year when we were scolded by Greeenfield!
Exactly my thoughts too! :rotfl:
mollyeilis
03-12-2009, 02:18 PM
I wasn't here then. What do you mean by scolded?
Early last year, GF sprang some rules on us that we weren't aware of. We were using the info available, which involved some things that are absolutely not allowed anymore (so I won't even get into it). They realized we were doing it and blocked almost all of us for several weeks until they could really look through and see who was defrauding them and see who had just made a mistake (that we didn't know was a mistake). Then they laid out the rules for us and let us back in. It was not a fun time.
People are being reminded of it by there being absolutely no choices for some, where you fill in your info and then get nothing to check off, b/c that's the way it looked for us until we were let back in.
gpp2001
03-12-2009, 02:20 PM
Greenfield took the ability to take surveys away from many people because we were using multiple email addresses to get surveys but at the time we thought it was okay. When they reinstated our ability to take surveys it was on the rule that we could only use one email address.
I really hope that we haven't done anything "bad" again. I would really miss that extra $$.
marcymajor
03-12-2009, 02:21 PM
surveys are back now as i was just able to get my sm survey (hopefully it will credit on the 3 o'clock hour). HTH everybody.:sunshine:
disney_girl
03-12-2009, 02:42 PM
I just tried again and have several options...so give it another try!
PSL1013
03-12-2009, 02:50 PM
Yup, they are back...I had ONE option and I qualified, finished and got the congrats page, PHEW!!! :rotfl:
saffymom
03-12-2009, 03:05 PM
Thanks for the heads up. I have lots of options now.
SunshineGirl
03-12-2009, 03:11 PM
I had a few options but got a survey completion on my second try just now.
lanny76
03-12-2009, 05:39 PM
i had no trouble today, either, yay! hmm - except for the fact i lost my internet connection and had to go have a chat w/ DH's router (by pulling a certain plug out and replugging it; then my connection was reset, i guess :))
MdCaterer
03-12-2009, 07:16 PM
OK, DH tried and failed on 3 or 4 surveys then got one that wanted him to join a panel asked a bunch of questions and then took info, then sent a confirmation email and said congrats you will be contacted but it did not go back to SR. I am afraid it will not count but he's getting the no new surveys page from GF so it is hard to tell. Anyone else get one like this?
PSL1013
03-12-2009, 07:34 PM
OK, DH tried and failed on 3 or 4 surveys then got one that wanted him to join a panel asked a bunch of questions and then took info, then sent a confirmation email and said congrats you will be contacted but it did not go back to SR. I am afraid it will not count but he's getting the no new surveys page from GF so it is hard to tell. Anyone else get one like this?
My DH got that same one and the same thing happened to him. :computer:
Iteach
03-12-2009, 08:51 PM
I just got a DS about OTC cold meds. It was to be a 30 minute survey and about 20 minutes into it I got a fatal error screen. Tried refreshing, going back, but nothing worked, so had to close out. Hope no one else gets it.
Breeze88
03-12-2009, 10:06 PM
I was doing the DS for 2 cents and it switched me to IPSOS for some kind of baby boomer panel survery thing :confused: So is this a SR credit or just a try and hook you into something else kind of thing??
MdCaterer
03-13-2009, 10:39 AM
DH got the baby boomer thing yesterday and we are waiting to see if it credits as a DS
MdCaterer
03-14-2009, 08:44 PM
DH just finished a fairly long one about an upcoming kids movie. Got all the way to the end was thanked but it did bot go back to SR. We are guessing it will not credit but there are no surveys available.....has anyone else maybe completed this one and gotten or not gotten credit??
jtowner
03-15-2009, 12:25 PM
No, I do not believe those survey credit, so I have learned anytime its a movie survey that starts out with okay I agree page, also ask for kids 6-12, 7-11, 13-17 never do go back, and do not credit. GF has been using these surveys for a long time, many posts have been noted here, they never go back and to my knowledge do not credit. I leave them alone. We have all got burnt with this survey, and it seems every weekend they are there, and of course there are no others one to take.
Jtowner
lkturner
03-15-2009, 12:37 PM
I got it again this morning on 2 cents. It seems as if they purposefully survey people as freebies without saying so every so often.
Iteach
03-15-2009, 11:19 PM
I just got a DS that invited you to become a part of a survey panel group (not the baby boomer one), but for cell phones. There was an actual survey, but it did not go back to the SR congrats page.
kayjo
03-16-2009, 12:49 AM
I just got a DS that invited you to become a part of a survey panel group (not the baby boomer one), but for cell phones. There was an actual survey, but it did not go back to the SR congrats page.
DH got the baby boomer and personal care panel group surveys last week and did not receive credit for them. Seems like there are several of these panel surveys out there right now.
OhMari
03-16-2009, 08:17 AM
I just got a DS that invited you to become a part of a survey panel group (not the baby boomer one), but for cell phones. There was an actual survey, but it did not go back to the SR congrats page.
I just got it this morning. No credit congradulations page back to sunshine. This went in my SPAM folder in my e-mail account.
Insights 4 Mobile Forum Team
Ipsos Media CT
lkturner
03-16-2009, 08:48 AM
I just got it this morning. No credit congradulations page back to sunshine. This went in my SPAM folder in my e-mail account.
Me too. Non crediting surveys are becoming more and more common.:(
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